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Do you have a catalog?
We do not print a catalog because our inventory changes so frequently. Our web site is updated every week with new styles. We encourage you to subscribe to our newsletter to receive an email whenever new styles are added.
Do you sell wholesale?
Yes! In order to purchase at wholesale prices, you must first register at our wholesale site 'handbagswholesale.com'. After approval you will receive an email containing your user id and password.
Can you drop ship orders for me?
Yes! Once registered as a 'Wholeale Buyer' you will need to place your order at: www,handbagswholesale.com and enter DSW on the order form when it asks for the 'promotional code'.
Do you ship overseas?
At this time we only ship to locations within the U.S.
What is the best way to order from you?
Our primary order process is our e-commerce shopping cart. To add an item to your cart;
1. Click on the product image.
2. Read the description then scroll to the bottom of the page and enter the quantity you want to buy.
3. Click the add to cart image.
You can add as many items to your cart while browsing through our site. When you are ready to check out simply click on the 'check out' button. Our online order system is safe and secure with 128 bit encryption of all credit card data. If you prefer to place your order by phone please call toll free 1-888-996-9336.
Can I pay with a check or money order?
Yes! We do accept payment by money order or by cashier's check. (Unfortunately, we do not accept personal checks or C.O.D.)
If you choose to pay by money order or cashier's check, please follow the same steps as described above to add items to your shopping cart. When you are ready to checkout simply print the page that shows your totals including shipping and tax. Mail this page with your payment to:
Essential Marketing
26895 Aliso Creek Road B-598
Aliso Viejo, CA 92656
This may take 5 to 7 days at which time we will process your order according to availability when you payment has cleared.
Do your handbags have logos?
No. The handbags we carry do not have any designer labels. Although our goal is to provide the finest replicas available, we do not wish to violate anyone's copyright.
How long does it take to ship to me?
Orders are shipped Monday-Friday at 3PM daily PST using UPS. UPS will send an email to the address used on our checkout page that will have the tracking number. General delivery can take up to 5-7 days depending your location. To track your UPS shipment click here.
How often do you get new styles?
New styles are added weekly and sold out items are quickly re-stocked whenever possible. We encourage you to subscribe to our newsletter to recieve an email when new styles are added.
How do I return a damaged or defective item?
Before we can accept a return or exchange we must issue an RMA #. Click here to access our RMA request form.
Be sure to include your name, invoice number and the item(s) you are wanting to return. You must make this request and return the item(s) within 7 days to qualify (less shipping & handling and a 10% restocking fee). You will be responsible for all shipping costs.
All merchandise must be returned in its original packaging, free from any defect and sealed and must have the hangtags still attached. We will not accept any return if the item has been used or damaged for any reason.
All items marked 'Clearance' and 'Sale' or items purchased at wholesale are excluded from this policy and are not refundable.
Please allow2-4 weeks for the return to be processed and credited to your account.
If an item is SOLD OUT when will it be restocked?
We do our best to restock sold out items as quickly as possible. If the item is no longer available we will remove it from the site within 2 weeks of being sold out.
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